Yes, we offer international shipping to customers worldwide. Whether you’re in North America, Europe, Asia, or elsewhere, you can enjoy our authentic Jamaican products delivered right to your doorstep. Please check our website for the list of countries we currently ship to and for more information on international shipping rates and delivery times.

For shipping to the USA, Canada, and the Caribbean:

Express Shipping: 3-5 days
Standard Shipping: 10-21 days
For shipping to other countries:
Express Shipping: 3-7 days

Standard Shipping: 14-30 days Please note that these are estimated delivery times and actual delivery may vary depending on factors such as customs processing, local postal services, and any unforeseen circumstances. We strive to process and ship orders promptly to ensure you receive your items within the estimated time frames.

We accept various payment methods including credit/debit cards (Visa, Mastercard, American Express), PayPal, Bank Tranfers and other secure online payment options. You can choose your preferred payment method during the checkout process.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package. Additionally, you can also track your order by logging into your JamRockMart.com account and accessing the “Order History” section.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact our customer service team within 3 days of receiving your package to initiate a return or exchange. Please note that certain items may be subject to specific return conditions, so we recommend reviewing our full return policy on our website.

Customs regulations vary by country, and you may be subject to customs charges depending on your location and the value of your purchase. Please check with your local customs office or authorities to understand the specific regulations and potential charges associated with receiving international shipments. Any customs duties, taxes, or fees are the responsibility of the recipient and are not included in the purchase price or shipping fees paid to JamRockMart.com.

Yes, at JamRockMart.com, we take pride in offering authentic Jamaican products sourced from trusted suppliers. We prioritize quality and authenticity in all our products to ensure our customers receive the best possible experience. If you have any concerns about the quality or authenticity of a product, please don’t hesitate to reach out to our customer service team for assistance.